Frequently Asked Questions
Q: Why is Detailing a vehicle necessary?
A: Your car accumulates numerous particles that can harm the finish. Pollutants, mud, salt, dirt, sand, bugs, tar, rain, sun, etc. are extremely harmful to the paint. Detailing leaves microscopic layers of fine wax particles that provide a deep shine and form a clear chemical bond that protects the paint and its original clear coat. Detailing guarantees longevity to the paint and retains the value of the vehicle. Professional detailing is not just a luxury, it is an investment that has become a necessity!
Q: What is the difference between detailing and washing?
A: Washing removes loose contaminants, dirt and grime. Detailing removes blemishes, oxidation and etching marks that are caused when contaminants penetrate the surface. Rub your hand across an upper surface. If it is rough, you need to detail your car. It prevents the paint and its clear coat from deteriorating. Retain the value of your car and have it detailed by one of our technicians this week.
Q: I just purchased my vehicle does it need to be detailed?
A: We frequently receive phone calls from customers who have recently purchased a new vehicle. When asked what detail service they would like, they often reply “well, it’s a brand new car so it doesn’t need much”. Unfortunately that statement often proves to be a bit of being misinformed.
Just because your vehicle is new doesn’t necessarily mean the paint finish is flawless. Often times when a vehicle leaves the factory there are many paint imperfections that are missed by quality control personnel. Some of these imperfections are dirt specks, run lines, wet sanding marks, pig tails from a D/A sander, and hologramming from improper polishing techniques.
If the vehicle is shipped from out-of-state or travels by train, boat or truck it can be subject to many contaminants along the way with no protection. Then when it arrives at the car dealership, many times the vehicle is washed improperly by inexperienced lot attendants causing scratches and swirl marks. Ideally before you take delivery, ask them not to wash your vehicle.
If you are wondering if your paint has imperfections just schedule an appointment for a Good Guy Finest Package. First we will gently wash your vehicle, then we will put it under our lights and start our quality control inspection. If we find any paint imperfections we will give you an onsite estimate for our paint correction service. If not, then we will finish the detail and you will be all set.
We also offer new car protection services at a fraction of what the dealers charge and the protection products we offer are much higher quality compared to the products used by the dealer. Often times, dealerships will offer a “lifetime paint sealant” and say if you purchase this you will never have to wax your car again. This idea of a paint sealant or coating that will protect your vehicles paintwork forever is a great one and we wish it were true, but unfortunately there is no such product on the market.
However, there are some paint sealants and coatings available that will last well over one year with regular maintenance. We import our paint sealants and coatings from the U.K. and most are German made. These are the finest paint protection products made. We also offer sealant for your wheels, leather and fabric guard and rain repellant windshield coatings.
Q: I am selling my vehicle. Can you make it look brand new again?
A: We hear this question quite often and even though we will clean, scrub and have the attention to every detail as we do with every vehicle we work on, we cannot guarantee to get your vehicle to look exactly like a brand new vehicle if you have never had the vehicle professionally detailed prior to getting a detail to sell your vehicle and especially, if the clear coat is damaged or peeling off then the vehicle would have to be repainted. A high quality paint job can cost several thousand dollars as opposed to a few hundred a year to properly maintain your vehicle’s factory finish.
Not only does having your vehicle detailed hold its value throughout its lifetime, but it also provides a more enjoyable driving experience. A clean vehicle can portray self confidence and a high level of professionalism. It is one of the most important maintenance services for your vehicle.
Q: What is a CLEAR COAT?
A: “Clear Coat” is a name given to the multi-stage paints used today. A “base coat” (frequently water based) is applied with a pigment (color). Then, a top layer of clear paint is applied over the top of the base coat to add depth, brilliance and provide protection for the base coat.
Clear Coats still require the same care as the old single state paints. Just because the topcoat of paint has no pigment in it doesn’t make it impervious to environmental conditions. Topcoats of clear paint still oxidize, and the softer paints used today also allow contaminants to easily embed in the surface. These softer paints require modern formulations and technology to protect them against damage.
In short, the need for proper care and maintenance of clear coat paints is just as important as years ago. Actually, because of their softer, fragile nature, they really should be maintained BETTER than the older single stage paints.
Q: What does detailing do to a clear coat finish?
A: Let’s first define Clear Coat Finish: today’s modern Finish consists of a dull layer of paint called a Base Coat. It provides the color on your car. Over this base, a clear layer of paint is applied. This is called a Clear Coat. It provides the shine and protection. The result is a two-layer painted surface known as a “Clear Coat Finish”.
When the Clear Coat Finish becomes dull, it requires special attention. Our detailing technicians apply high quality fine surface polish and wax to remove the elements that dull the Finish. When detailing is completed, the Clear Coat Finish has been cleaned and properly restored.
Q: What is the difference between paint sealant and wax?
A: Paint sealant forms a clear chemical bond that protects the finish of the vehicle and maintains that new car appearance. It is guaranteed to keep its shine for at least 6 months to a year with proper maintenance.
Waxes leave microscopic layers of fine wax particles providing deep shine and protection. With regular maintenance and care, the deep shine can last between 2 to 6 months depending upon the quality of the wax and car storage. We use only the highest quality wax in the industry today.
Q: What is the difference between waxing and polishing?
A: Polishing is designed to bring out the gloss. Waxing is for protection. Polishing is what makes the wet-look, deep gloss possible, especially effective on dark-colored cars.
How long a wax lasts depends on a variety of factors such as the environment and how the surface is prepared. Our detailing experts are trained to meet your needs and requests.
Q: How often do I need to wax or polish my vehicle?
A: It depends on the environmental elements your car typically endures. If your vehicle is kept garaged on a daily basis, then a polish or wax can last as long as four to six months. If your car is kept outdoors under harsh conditions, then it will need to be waxed as often as once every 1-2 months. As a general rule of thumb, we recommend that a light colored car be polished and waxed at least every two to three months. Dark colored cars on the other hand, will usually require more frequent and specialized attention.
Q: How often should I wash my vehicle?
A: As often as practical. Most enthusiasts wash their vehicles at least once a week. Some folks wash their cars almost every day.
Q: What is a Clay Bar Treatment?
A: Auto detailing clay bars are used to remove embedded contaminants from painted surfaces. With today’s soft paints, any contaminants that sit on your paint can quickly become embedded. These contaminants aren’t easily removed, even by washing or waxing.
If you can feel bumps in the paint after washing and drying or waxing, chances are you’ll need to have it clayed first. In most cases, the wash ‘n wax program you see at the car wash facilities do not include claying. Some of our packages have clay bar treatment included or you can add the service to any package you select.
Q: What causes swirl marks on my vehicle?
A: Swirl marks are actually microscopic scratches in the finish. They are essentially scratches that have been put into the top layer of the paint. These scratches then act as tiny prisms, bending the light and creating a dull rainbow effect. These are often caused by the use of a buffer with the wrong type of polishing pad and/or wax/polish. Automatic car washes also can cause swirls, especially on clear coat paints. Another culprit is hand application or removal of products using a harsh material, or pads and cloths that have picked up micro abrasives from falling on the ground or improper storage. To avoid swirls, thoroughly wash all dirt particles from your finish before applying polish or wax. And always use a micro fiber towel, because its nap draws any contaminants on the surface up into the towel instead of letting them scratch the sensitive paint. At Good Guy Detailing, we take extra precautions to ensure that we do the job right.
Q: What is the difference between paint correction, polishing and buffing?
A: "Paint Correction" is a professional term for polishing. They both are similar except for paint correction covers all areas above and beyond general degradation. This includes removal of all imperfections including deep scratches, swirl marks, oxidation, etching, paint overspray, run lines, orange peel, and most surface damage. Many of these issues can be resolved using advanced wet sanding, compounding and polishing techniques.
"Buffing" is a generic term often confused with paint correction or polishing. When we as professionals hear the term buffing, to us it means just a quick shine by hand or any average machine with usually an abrasive wool pad, high grit compound, fill in glaze, silicone or wax. Not a good combination. This highly unskilled approach to try and improve a vehicle’s finish is usually performed in a home garage by a non-professional or low quality establishment and the results are always worse than before they began.
Unlike buffing, not just anyone can execute paint correction. This technique is a labor intensive process and must be performed by a master technician that has several years of experience. There are also certain products that must be used to achieve paint correction. These high quality polishing products are developed using Nanotechnology and contain super micro abrasives. They are carefully selected and imported from around the world. Each of these fine products are used for different levels of paint correction and the technician must be familiar with how to use each product individually. The art of safe, modern and proper polishing techniques is what separates the true professional detailer from all the rest and is a skill set that is mastered by very few. Luckily for you the Good Guy happens to know a few of the few!